FAQ

Frequently Asked Questions

Q: How does the  CE Odor Removal process work?
A:  CE Odor Removal uses an Ozone treatment against odors. Ozone (O3) is a colorless gas with a distinct, pungent odor. It is a molecule made up of 3 atoms of oxygen. Ozone occurs in nature, most often as a result of lightning strikes that occur during thunderstorms. In fact, that “fresh, clean, spring rain” smell that we notice after a storm most often results from nature’s creation of ozone. Ozone generators create ozone in your home or business ensuring the same clean air as found in nature.

Q:What should I do before the ozone treatment?
A: The key to maximizing ozone’s potential is to remove the source of the odor prior to the shock treatment. Rooms must be reasonably cleaned before you order our Ozone Treatment Service. Set the HVAC system fan to the “ON” position to circulate the air, heating “OFF” (summer time A/C “ON”). All doors, cabinet doors and drawers must be opened. No humans, pets, or plants!

Q: How long does it take?
A: Normally Ozone treatment for cigarette odor will take 48 hours.

Q: Does the  CE Odor Removal process offer a warranty?
A: Yes, most assuredly!  CE Odor Removal guarantees our Odor Removal will work and remove the odor(s) you hire us to remove.

Q: How much will it cost me?
A: Try our Online Estimator to calculate cost of our service.

Q: Does the  CE Odor Removal process use any chemicals?
A: The  CE Odor Removal process does not use any chemicals. The  CE Odor Removal process does, however, generate a dry vapor containing Ozone.

Q: Will the  CE Odor Removal process bleach upholstery or harm fabrics?
A: The  CE Odor Removal process is compatible with most materials. It will not bleach or harm carpet, upholstery or fabrics.

Q: How large an area will the  CE Odor Removal process treat?
A: A treatment area can be as small as a car or as large as a 10,000 square foot Office. The time it takes to treat an area depends on the severity of the odors.

Q: Can the  CE Odor Removal process be operated with people or pets in the room?
A: No, the  CE Odor Removal process will only be operated in vacant or unoccupied spaces.

Q: Does it take more than one Treatment?
A: One treatment will usually remove all odors caused by organic materials. In the unlikely event that odors do linger, our 100% money-back guarantee assures you of the quality of our service.

Q: Can you remove curry cooking odors from a home?
A: Yes the  CE Odor Removal process removes cooking odors from a home or restaurant. The curry oil is difficult to remove, but with experienced technicians we have excellent results.

Q: Does the  CE Odor Removal process ever fail?
A: Usually when an odor returns there are factors surrounding the smell. Carpet padding, air filters and other sponge type porous material is the primary factor for odors recurring. Our technicians are highly trained to identify these possible odor traps so permanent odor removal will be achieved. If we are unable to remove the odor we offer a 100% money-back guarantee.

Q: We had an animal die in our home can you treat the smell?
A: Yes, any organic smell can be treated and removed. But first, the dead animals or human waste must first be removed.

Q: In what areas do you currently provide service?
A: Our main office is located in Silver Spring, MD. We currently service the surrounding Washington DC metro area area.

Q: Does the  CE Odor Removal process leave an odor?
A: Yes. The treatment process produces a “sterile” environment, but this naturally subsides within a couple of hours.

Q: Is the  CE Odor Removal process environmentally friendly?
A: Yes. The  CE Odor Removal process leaves no bi-products and cleans using only the elements found in nature.

Q: How soon after the  CE Odor Removal process treatment can I re-enter?
A: Most treatment areas can be safely re-entered within 30 minutes to one hour. Our technicians will inform you of the safe re-entry time.

Q: Can the  CE Odor Removal process treat odors in automobiles?
A: Yes, we can remove odors from any indoor environment!

Q: Can the  CE Odor Removal process be used to sanitize a home or office?
A: The  CE Odor Removal process is extremely effective at eradication of bacteria and virus.

Q: My clothes and furniture smell after a smoke fire in my home. Can the CE Odor Removal process remove the smells from my clothes and furniture?
A: Yes, our method attacks these odors at the source. Our method removes these odors by following the same path the odors took to originate. Thus, killing the problem at the source. [top]